Terms & Conditions

Cozynest Living is an Australian-owned online furniture store based in Melbourne.

By using this website or placing an order with Cozynest Living, you agree to the terms outlined on this page.

Online Store

Cozynest Living operates as an online furniture store. We do not operate a walk-in retail showroom. Pickup or inspection may be available by appointment for selected items only.

Product Information

We aim to provide accurate product descriptions, pricing, images, dimensions, materials and availability. Product colours and finishes may vary slightly due to screen settings, photography and natural material variation.

Pricing and Promotions

Prices are listed in Australian dollars. Sale prices, promotions and stock availability may change without notice. Orders are subject to confirmation of stock and payment.

Orders and Payment

Orders are processed after payment is received or authorised. If an item becomes unavailable after purchase, our team will contact you to discuss an alternative, backorder option or refund.

Delivery and Pickup

Delivery time varies by product, stock location and customer postcode. Melbourne pickup may be available by arrangement for selected local stock. Pickup from other locations may require stock transfer and confirmation before collection.

Customer Support

Email support is available every day. Phone support may be available during business hours.

Changes to Terms

We may update these terms from time to time. The latest version published on this website applies to future orders and website use.